Knowledge baseSales and paymentWhatsAppWebsite widget

Sell and get paid in a conversation

An assistant on WhatsApp and on your website. It answers your customers from your own documents, sells from your price list and takes card payment, with a fiscal receipt in the same chat.

SKAFA is still in development. If you are interested, get in touch.

No app to installCustomers write on WhatsApp or on your website, with nothing to download or register.
Answers with a sourceEvery answer says which document and page it came from.
Receipt in the chatAfter paying, the customer gets a fiscal receipt in the same conversation.
Summer Stage
WhatsApp
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How it works

From the question to a paid receipt

Everything happens in one conversation. The customer never leaves it to look for a price, fill in a form or wait for an email.

  1. Answers

    The customer asks in their own words. The assistant answers from your documents and says where the answer came from.

  2. Offers

    It shows what is on sale, at what price from your price list, and whether it is still available.

  3. Charges

    One button in the chat opens a payment page. The customer pays by card.

  4. Sends the receipt

    A fiscal receipt in your name, and a ticket where you want one, arrive in the same chat.

  5. Tells your system

    If you have your own system, it is told about every sale straight away.

Channels

On WhatsApp and on your website

Your customers can reach the assistant in two places. Behind both is the same assistant, with the same knowledge and the same offer, so it does not matter where they start.

WhatsApp

The assistant answers on your business WhatsApp number. Customers write the way they always do, with nothing to install and no account to make. A QR code on a sticker or a poster opens the conversation directly.

Widget on your website

A chat window in the corner of your website, with your logo and your colours. It goes onto the site with one line of code, and you change how it looks yourself, seeing the result as you go.

Knowledge base

It knows everything in your documents

Upload what customers usually ask about: your price list, opening hours, rules, guides, frequent questions. The assistant reads them and answers in its own words, at any hour. When a question turns into a purchase, it carries on in the same conversation.

Customers ask in their own words

They do not need to know where something is written. The assistant finds the answer in your documents.

Every answer has a source

The assistant says which document and page the answer came from.

The documents you already have

PDF, Word, Excel or plain text, uploaded as they are. When something changes, replace the document.

What customers ask

Are you open on Sunday?

Yes, from 9:00 to 14:00. On public holidays we are closed.

Opening hours.pdf · page 1

Is there parking nearby?

There is a public garage 200 m from the entrance. The first hour is free.

Getting here.docx · page 2

Can I get in with a wheelchair?

Yes. The main entrance has a ramp and the lift goes to every floor.

House rules.pdf · page 3
What you can sell

Time, appointments and tickets

Adding something new is an entry in the catalogue, not a development project.

Time

A period that starts when the customer pays: an hour of parking, a night at a berth, a day on the beach.

Appointments

A slot from your own calendar or from the system you already use. The customer picks a free time in the chat.

Tickets

Entry on a given date, in the buyer's name, with a limit on how many exist.

Not sure yours fits? If you can describe it in one sentence and put a price on it, ask us.

What you get

Everything behind the conversation, in one place

A catalogue you manage yourself

Products, options, prices and opening hours, all in the admin. No developer needed.

Several assistants

Each with its own tone and its own documents, so one can answer questions while another sells.

QR codes to print

Every location gets its own code for a sticker or a sign. Scanning it opens the chat already knowing where the customer is.

You see what sold

What was sold, which QR code brings customers in, and the full story of every order.

Your own systems

Prices, availability and every sale can go through the system you already use.

Your choice of AI model

Use ours, or connect your own, including one that runs on your own servers.

Questions

Common questions

Can I use it only for answers, without selling?
Yes. The assistant can answer questions from your documents and nothing else. Selling can be switched on later, on the same assistant and the same documents.
Do my customers need an app?
No. WhatsApp or the chat on your website, a payment page and a receipt. Nothing to download and no registration.
Can the AI get a price wrong?
Prices are read from your catalogue, so the AI never sets one. If it is not clear what the customer wants, the assistant asks instead of guessing.
What about receipts?
A fiscal receipt is issued in your name after each payment, and the customer gets a link to it in the chat.
Can I connect my existing system?
Yes. Prices and availability can come from your system, and every sale is sent back to it.
In development

SKAFA is still being built

We are setting it up with the first organisations, one at a time. If you would like to use it, write to us and tell us what your customers ask most and what you sell. We will show you how it would work for you.

Get in touch info@skafa.ai